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New 10-digit dialing to begin April 3, 2021 


Residents in the current 814 area code are being encouraged to prepare for the start of required 10-digit dialing for all telephone calls in April, the Pennsylvania Utility Commission (PUC) announced Wednesday. 

Mandatory 10-digit dialing for all phone calls will begin Saturday, April 3, 2021. 

The beginning of the required 10-digit dialing will mark the next major step toward the arrival of the new 582 "overlay" area code. The overlay area code will be assigned to new telephone numbers once the current supply of numbers in the 814 area code runs out.

Effective April 3, people making phone calls in the 814 area code using only seven digits will receive a recorded message prompting them to hang up and redial the call using the full ten-digit number. 

PUC officials say to prepare for 10-digit dialing, consumers and businesses are encouraged to check devices that store telephone numbers – including cell phones and other devices with “speed dial” functions – to be certain that all the stored contacts include the area code. Moving forward, when adding any new numbers to those devices, be sure the area code is included. 

PUC officials say the following devices that should be checked to verify they are configured for 10-digit dialing, including:

  • Mobile phones, landline phones & tablets and fax machines that can save/store phone numbers
  • Life-safety & medical alert systems
  • Alarm/security systems and security gates
  • Call-forwarding settings & voicemail services
  • Internet dial-up systems
  • Automatic dialing equipment & software
  • Speed-dialers
  • Any other device that can save, store and automatically dial phone numbers
  • Consumers or businesses with questions about the compatibility or programming of their devices should contact their equipment or service providers

Key dates: 

  • October 3, 2020 – Beginning of voluntary 10-digit dialing for calls in the 814 area code
  • April 3, 2021 – 10-digit dialing will be required for all calls
  • May 1, 2021 – The new overlay area code will be placed into service (New area code numbers will not be assigned until available 814 numbers are exhausted)

The 814 area code is one of Pennsylvania's four original area codes and includes all of parts of 27 counties and cities such as Erie, Altoona, Johnstown and State College.